Sunaina Udo

Résumé

Business systems experience, backed by hands-on delivery.

More than 10 years across ERP, CRM, e-commerce, web platforms, integrations, testing, and operational support.

Profile

Business Systems Analyst with experience translating business requirements into stable, well-documented solutions across ERP, CRM, e-commerce, and web platforms. Strong in requirements gathering, process improvement, integrations, testing, troubleshooting, and cross-functional delivery.

Experience

Systems Analyst / Web Administrator

Sprig Oral Health Technologies
  • Served as a primary technical liaison across ERP, CRM, e-commerce, payments, shipping, and integration systems.
  • Supported Business Central, NetSuite, HubSpot, WooCommerce, WordPress, and SmartConnect production operations.
  • Coordinated requirements, root-cause analysis, UAT, regression testing, deployments, documentation, and vendor follow-through.

Webmaster

LifeBridges International
  • Managed websites, content systems, analytics, performance, and day-to-day digital operations.
  • Translated program and business needs into accessible web experiences and maintainable workflows.

Social Media / Web Director

Jesus Shack Inc.
  • Led the organization’s web and social presence, content delivery, and digital communications.

Education

B.S. Multimedia Design & Development
Web Development concentration · DeVry University

A.S. Web Graphic Design
DeVry University