Sunaina Udo

Business Systems · Web Technology · Integrations

Building clarity into complex digital systems.

Business systems analysis and development connecting enterprise platforms, e-commerce, data, and the people who rely on them.

Explore my work About me
Click a system to inspect the workflow
Commerce event
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Order A12345 created

Order validated Ready

Selected work

Systems you can explore.

Browse by category
01

Enterprise Integration

WooCommerce → Business Central

Explore a Commerce-to-ERP Integration Control Center for monitoring transactions, field mappings, exceptions, and reconciliation.

Business CentralWooCommerceAPI
02

Workflow Automation

Shipment Delivery Orchestration

Explore a delivery orchestration platform for carrier events, status normalization, downstream updates, exceptions, and retries.

FedExDHLAutomation
03

CRM & Customer Data

WooCommerce → HubSpot

Explore a customer intelligence hub for Customer 360 visibility, lifecycle management, data quality, and CRM governance.

HubSpotWooCommerceCustomer 360
04

Software Engineering

Service Request Management System

Explore an Azure-based request lifecycle application with structured intake, assignment, status tracking, and reporting.

AzureAngularASP.NET Core
05

Technology Evaluation

GitHub Copilot ROI Analysis

An interactive decision framework for modeling productivity, capacity reinvestment, adoption, quality, and cost scenarios.

AIAnalyticsStrategy
06

Commerce Optimization

Commerce Experience Optimization

A working lab for diagnosing customer journeys, prioritizing experiments, comparing releases, and monitoring connected commerce services.

WooCommerceShopify PlusGA4
07

Data Science & Machine Learning

E-Commerce Churn Intelligence

An end-to-end data science project that predicts churn risk, explains behavioral drivers, and helps prioritize retention action.

PythonScikit-learnStreamlit
08

Commerce & mobile integration

WooCommerce Mobile App Bridge

A WordPress plugin connecting product, order, webhook, and payment flows between WooCommerce and a mobile app.

WooCommerceREST APIPHP
09

API & web services

WP Web Services Connector

A service-oriented WordPress connector demonstrating REST, SOAP, dependency injection, authentication, and logging.

RESTSOAPWordPress

Professional references

Trusted by the people who worked with me.

Five perspectives from leaders and colleagues.
“

Sunaina consistently demonstrated deep expertise in e-commerce platforms, system integrations, and third-party apps, playing a pivotal role in ensuring our digital infrastructure supported both business growth and exceptional customer experiences.

KJKatie JonesCustomer Care Manager · Sprig Oral Health Technologies
Full recommendation
“

Sunaina consistently demonstrated professionalism, strong technical capability, and a dependable work ethic. Her ability to manage complex cross-system workflows, troubleshoot issues methodically, and implement effective solutions made her a highly valued member of the team.

RQRicky QuintanaChief Operations Officer · Sprig Oral Health Technologies
Full recommendation
“

Sunaina consistently demonstrated exceptional attention to detail and the ability to manage complex projects end-to-end with clarity and reliability.

VWVanessa WakeDirector of Growth · Sprig Oral Health Technologies
Full recommendation
“

Sunaina exhibits a wealth of knowledge and professionalism as she tackled our company’s unique needs with effective solutions. She is organized in the way she manages, prioritizes, and documents the array of tasks that come her way.

CSChristian SchichtelGraphic Designer · Sprig Oral Health Technologies
Full recommendation
“

Sunaina is a systems-minded technologist with hands-on experience across CMS platforms, eCommerce, analytics, APIs, and cloud data tools. She executes upgrades and integrations thoughtfully, with a clear focus on stability, testing, and long-term maintainability.

MMMatthew McGinleyFractional CIO and Strategic Advisor · Managed Sunaina directly
Full recommendation

How I work

Technical depth.
Operational empathy.

01Understand the systemMap the people, data, dependencies, and decisions.

02Design for realityCreate solutions teams can operate, trust, and evolve.

03Deliver with clarityTest thoroughly, document well, and support the change.

Let’s connect

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